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Privacy, Data Protection and Policies

PRIVACY AND DATA PROTECTION NOTICE

As part of our arrangement with you, Kent Cricket has certain obligations under privacy laws, including the Data Protection Act 1998, to notify individuals how their personal information will be used. This data protection notice will inform you of the personal information we may collect, where it is transferred and how you may amend such information.

We are the Data Controllers for all information provided by email, telephone online or via other available communication platforms. Our purpose in relation to collecting data is to develop the recreational game of cricket in Kent.

The following data collected will be stored and utilised for the specific use of Kent Cricket in relation to Cricket Business including profiling. It may be published in the public domain, online and/or printed formats. Data may be shared with the ECB, other third parties related to Cricket and commercial businesses’ linked to us (see website).

Personal information

Personal data which may be collected and used by us in our day to day business activities include:

• Name

• Date of Birth

• Contact numbers (including email address)

• Address

• Gender

• Ethnicity

• Marital status

• Job title

• Back account details and other financial details

• Medical information if applicable


Use of personal information

Depending on the product or service, the information provided will be used primarily in the following ways:

• for individual and group registration

• general administration

• to provide services requested by the public

• to communicate with you in regards to up and coming events

• to contact you regarding any queries you may have

• for record keeping purposes

• to carry out market research

• to create individual profiles with relevant information for future communication


Personal information provided to us by the data subject may be disclosed with other partners.  The following are main partners:

  • ECB
  • Sport England
  • Chance to Shine
  • Kent County Cricket Club
  • Other county boards


Marketing

Information provided to us by individuals may be used for the following marketing purposes:

  • Email regarding up and coming events, courses and other additional information relevant to the individual or club
  • SMS
  • Telephone communication
  • Other verbal and written communication

Newsletters

We may like to contact you regarding up and coming events, promotions and individual or group opportunities in the future. This may be via post, email, telephone or other ways of communication made available.

Subscribe/unsubscribe to our newsletters

You have the right to change your mind regarding subscriptions to our newsletters. If you would like to unsubscribe from our newsletter at any time you have the right to do so via ‘opt in opt out’

Security of personal information

We take security of personal information seriously. We employ an IT company to safeguard information and provide firewalls and assist with any other technological issues which may arise to ensure information is protected appropriately.

Updating and correcting information

You may update or correct any information about yourself provided to us by email or telephone. In order to do so, please provide us with your name and contact number followed by your Email address, Postcode or Date of Birth to avoid unnecessary mistakes (i.e. member s of the public with the same name). If you are providing up to date contact details about another person, you may be required to provide us with proof that you are authorised to disclose the other’s information.

Your rights to access your personal information

You have the right to receive a copy of the personal information we hold regarding yourself. There may a small admin fee for any request made. The current fee is £10.00.

Each individual has the freedom of choice as to whether you provide us with sensitive personal data.

You have the right to request that we stop processing your personal data at any time. Please note that this could however, affect our ability to provide you with information relating to our products and services.

We would like to ensure you that all information collected and used will be treated as confidential.


How to contact us

Email: communityadmin.kent@ecb.co.uk
Post: Kent Cricket Team, The Spitfire Ground, St Lawrence, Old Dover Road, Canterbury, Kent CT1 3NZ


POLICIES

T
erms and Conditions

Kent Cricket Community is the registered owner of the website – www.kentcommunitycricket.co.uk

Legal

Kent Cricket, The Spitfire Ground, St Lawrence, Old Dover Road, Canterbury, Kent CT1 3NZ | Phone: 01227 473618 | Email: communityadmin.kent@ecb.co.uk

Copyright

The contents on our website may not be copied, modified or downloaded or reproduced for any purpose without prior written permission from Kent Cricket.

Data Protection Notice and Security

We are committed to upholding your privacy as a valued customer, or user of the website. The personal data we collect, process or use is treated securely and in accordance with our Data Protection Notice.

Cookie policy

We may use technology to track the patterns of behaviour of visitors to our site. This can include using "cookies" which are stored on your browser. Should you wish, you can modify your browser to prevent this from happening. Information collected in this way can be used to identify you when you revisit.

The website uses Cookies to enhance the usability of the website. Cookies are small, often encrypted text files stored on your computer. By using our website, you consent to the use of cookies through implied consent.

Please be aware that we are not responsible for any cookies relating to external websites which can be found within the Kent Cricket website, such as Facebook, LinkedIn, Photobucket and Twitter.  We are happy to discuss this with users of the website.

Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy, including our use of cookies explained in our Data Protection Notice.

Notification of Changes

We reserve the right to change, modify, remove or substitute without notice any information shown on the website.


Online bookings and payments

The following points of reference only relate to bookings and payments made via the website and no other transactions or financial association with Kent Cricket:

Our Contract

After placing an order to purchase a product online, an email will be sent confirming receipt of your order and the details of the order. This email represents us accepting your offer to book a place on one of our programmes or events.

Refunds

Refunds will not be available on course bookings except when extraordinary circumstances can be evidenced to us who will action at our discretion. Please be aware that any refund payments, once established that the refund is entitled to, can take a minimum of 14 working days to be authorised to your bank account due to the administration process required. We thank you in advance of your understanding and patience in such matters.

Complaints

We aim to deal with complaints as effectively as possible. Please contact us using the details below:

Kent Cricket, The Spitfire Ground, St Lawrence, Old Dover Road, Canterbury, Kent CT1 3NZ | Phone: 01227 473618 | Email: communityadmin.kent@ecb.co.uk



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